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FAQ

Submit the contact form with your swimmer’s details, preferred lesson location, and 2 availability options. We’ll review your request, match you with an instructor, and send you time options to confirm.

We’ll ask for the swimmer’s age and level, your contact details, lesson location, and availability. Providing specific time ranges helps us match you faster.

Yes, for in-home lessons you’ll need access to a private residential pool.
If you don’t have one, you can select our Burnaby indoor pool in the form.

You have two options:

In-home (your private pool): We come to you for fully personalized, one-on-one lessons in the comfort of your own pool.

Burnaby indoor pool (9304 Salish Ct):

  • Availability: Tuesdays & Thursdays, 8–9 PM
  • Starting June 2: Tuesdays expand to 7–9 PM

Evening spots are limited and tend to book early.

If you don’t have access to a private pool, you can book lessons at our Burnaby indoor location (9304 Salish Ct).
Many clients also use a friend or family member’s pool. At this time, we do not arrange or source pool access.

Lessons run year-round.
In-home (mobile) lessons are offered 7 days a week based on instructor availability.
Burnaby indoor pool lessons are currently Tuesdays & Thursdays from 8–9 PM, with Tuesdays expanding to 7–9 PM starting June 2.
Evening spots are limited and tend to book early.

We teach all ages, from young children to adults. Lessons are fully tailored to each swimmer’s level and comfort in the water.

Consistency is key. Most swimmers benefit from 1–2 lessons per week over 8–12+ sessions, but long-term progress depends on your goals and consistency. Students who commit to ongoing lessons and practice between sessions improve significantly faster and retain skills better. Packages are recommended to build momentum, stay consistent, and get the best results.

Yes. You can add another swimmer to your lesson (e.g., siblings or friends). One family coordinates scheduling and payment.

In-home lessons can be rescheduled with at least 24 hours’ notice.
Burnaby lessons run on a fixed schedule and cannot be rescheduled or refunded if missed.

Packages are non-refundable and are to be used within their validity period (8 or 14 weeks).

For in-home lessons, please ensure pool access is confirmed ahead of time. If the pool is unavailable or closed, the lesson will be considered used.

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Client Reviews

Diogo is a phenomenal swimming instructor. I have learned lots of things just in one lesson and can’t wait to have other lessons. I would highly recommend him for anyone.

Artist C

Diogo was super friendly and easy to connect with. Learning a new skill could be daunting but he took me through the process in a structured way and I was able to learn some valuable fundamental skills. Would definitely recommend.

Ekta Sinha

Diogo is very professional and friendly to the children. The children really enjoyed his classes. I could see that my child’s improvement after every class. My 4 year old learned how to swim within 10 classes of 30mins each. Highly recommend to anyone who wants to learn swimming.

Ada Zeng