FAQ

Our instructors are certified by the Lifesaving Society as swim instructors, hold CPR-C certifications, and bring over 10 years of experience to each lesson. With competitive swimming backgrounds, they create a safe, encouraging learning environment for all skill levels.

Yes, students need access to a private in-home pool for lessons. Residential apartment pools from families and friends are suitable. Unfortunately, public pools or community centre pools do not allow private instructors teaching at their facilities. 

Learning rates vary for each individual. A more accurate assessment can be provided after observing your movements in the water. Generally, students achieve their goals within 5-10 lessons.

Our instructors cater to various age groups and skill levels. 

• Instructor Diogo: Provides lessons for children aged 5 years and above, as well as adults of any age who have struggled with learning to swim. His expertise also extends to high-level technical stroke correction, personalized for both swim club students and adults of varying abilities.
• Instructor Mina: Provides lessons for children and adults of all ages and abilities.

We primarily offer one-on-one lessons for maximum effectiveness, with a maximum of 4 students per class if skill levels are similar. Semi-private lessons are available upon request. Let us know if you’d like to join a semi-private lesson at someone else’s pool, or if you have access to a pool and would like to invite other students to create a semi-private lesson.

We guide students in mastering water safety, treading water, and proper breathing for all strokes—front crawl, back crawl, breaststroke, and butterfly. Beginners focus on comfort and basic water skills, while advanced swimmers refine strokes and build endurance. Our experienced instructors ensure each student gains confidence and improves technique.

We start with water safety, basic techniques, and treading water. As students advance, we cover proper breathing for all swim strokes, building toward endurance and speed. Lessons are tailored to each level for personalized progression.

Please bring swimwear, goggles, and a towel. We also recommend swim caps for long hair and may suggest specific flotation aids for beginners.

For lesson packages, cancellations are non-refundable, but lessons can be rescheduled if needed. You may reschedule lessons with more than 24-hour notice up to 3 times for a 10-lesson package or 6 times for a 20-lesson package. If illness prevents attendance, you can reschedule with at least 24-hour notice without penalty. Cancellations or rescheduling requests made under 24 hours will be subject to the full lesson charge.